FAQ
General
- Why should I use UCSS?
- How do I register?
- Is there a free trial? Do you offer refunds?
- How can I submit a support ticket?
- Do you provide 24/7 customer support?
- How fast is the UCSS connection?
- Does UCSS support the WireGuard?
- Can I use PlayStation 5, Switch, Fire TV Stick, or Chromecast?
- Does UCSS support online meetings like Zoom or Teams?
Services
- What is the difference of each plan?
- Can I change my plan type or duration after purchasing?
- Does UCSS support Netflix?
- Which countries’ servers can I choose?
- Does it support online gaming?
- How many devices can I connect simultaneously?
- Can you tell me more about the Customized Plan?
- Can I change the data plan during subscription renewal?
Traffic Data
- When is my monthly data reset?
- Can I change my monthly data limit?
- How can I check my data balance?
- Does unused data get carried over to the next month?
- Why do you set data limits?
- What can I do with 50 GB per month?
- I paid my subscription fee. Why hasn’t my data been reset?
- Can I check past data usage?
- Why did my data usage suddenly increase?